Online bidding is conducted through Proxibid. If you have any questions or issues registering for our auctions please call Proxibid 877-505-7770 for assistance. If they are unable to help please call us at 303-772-7676 or email email@example.com with any questions. We will charge the card on file immediately following the close of auction. If your Credit card is declined you will have until Monday after the action to make complete payment. If shipping is requested a second charge will be made once the package is prepared.